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Privacy and Security Policy

Last Updated: 04 Nisan 2025

At Transfervibe, we place great importance on the privacy and security of our users. This Privacy and Security Policy explains how the personal data of tourists visiting our website transfervibe.com and using our services is collected, used, protected, and under what conditions it is shared. By using our website, you accept the practices outlined in this policy.

1. Collected Information

To facilitate your airport-hotel transfer reservations, we may collect the following information:

  • Personal Information: Name, surname, email address, phone number.
  • Booking Information: Departure/arrival point, transfer date, time, and number of passengers.
  • Payment Information: Credit card details or other payment method data (payment transactions are processed through our secure payment partners).
  • Technical Data: IP address, browser type, device information, and your browsing activities on our website.

We collect this information solely to complete your booking transactions and provide you with the best service.

2. Use of Information

We use the collected information for the following purposes:

  • To process and confirm your transfer bookings.
  • To send you booking confirmations, reminders, and updates.
  • To respond to your customer service requests.
  • To improve our services and personalize your user experience.
  • To fulfill our legal obligations.

3. Sharing of Information

We share your personal data with third parties only in the following cases:

  • Service Providers: Trusted business partners who perform the transfer service (e.g., drivers or transfer companies).
  • Payment Processors: Our payment partners to securely process your payment transactions.
  • Legal Requirements: When required to share information in response to requests from legal authorities.

Your personal data will never be shared with third parties for advertising or marketing purposes.

4. Security Measures

To ensure the security of your personal data, we take the following measures:

  • Your data is encrypted using SSL (Secure Socket Layer) technology.
  • Payment transactions are processed through secure payment gateways.
  • Only authorized personnel can access your data, and this access is strictly monitored.

5. Cookies

We use cookies on our website to enhance user experience and analyze site traffic. You can manage or disable cookie settings through your browser at any time.

6. User Rights

Under the Personal Data Protection Law (KVKK), you have the following rights:

  • To know whether your personal data is being processed.
  • To inquire about the purpose and use of your data.
  • To request correction, deletion, or objection to the processing of your data.

To exercise these rights, you can contact us at [object Object].

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy policies of these sites, and we recommend reviewing their policies when visiting them.

8. Policy Updates

This Privacy and Security Policy may be updated based on changes in our services or legal regulations. Updates will be posted on our website with the 'Last Updated Date' specified.

9. Contact

For questions regarding our privacy and security policy, you can contact us:

At Transfervibe, we are here to make your transfer experience in Antalya safe and seamless. Thank you for trusting us!