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Distance Sale and Delivery Agreement

1. Parties

Seller:

Company Name: Transfervibe

Email: info@transfervibe.com


Buyer:

Consists of the buyer information specified in the reservation section on www.transfervibe.com.

2. Subject

This agreement is concluded between the Buyer and the Seller regarding the distance sales and delivery conditions made through the Transfervibe company operated by the Seller.

3. Subject Product/Service

The Seller agrees to sell the product/service specified below to the Buyer, and the Buyer agrees to purchase and use this product/service in accordance with all applicable legal regulations at the location of the activities.

Product/Service: Transfer service (Transfer service between specified points on specified dates)

4. Price and Payment

The Buyer agrees to pay the specified fee using the payment methods indicated by the Seller. After payment is completed, the Seller will provide the Buyer with a booking confirmation containing the service date and details.

5. Cancellation and Refund

The Buyer has the right to cancel at least 7 (seven) days before the service start date. In case of cancellation, the paid fee will be refunded to the Buyer. However, no refund will be issued if the cancellation period has passed (less than 7 days before the service start date) or if the service has started.

6. Delivery

The Seller commits to providing the purchased transfer service on time and in full at the date, time, and locations specified during booking. The transfer service will be carried out safely and comfortably from the Buyer’s specified departure point to the destination.

  • On-Time Delivery: The Seller is obliged to ensure that the transfer service starts at the time specified in the booking form. In case of potential delays, the Buyer will be promptly informed via email or phone.
  • Vehicle and Driver: The transfer service is provided with clean, well-maintained, and insured vehicles appropriate to the selected vehicle category during booking. Drivers are professional, reliable, and hold the necessary licenses.
  • Force Majeure: The Seller cannot be held responsible for delays or disruptions due to force majeure events such as traffic accidents, natural disasters, restrictions by authorities, or other unforeseen circumstances. In such cases, the Seller will inform the Buyer as soon as possible and provide alternative arrangements if feasible.

7. General Provisions

  • The parties agree that Turkish Law shall apply to resolve disputes arising from this agreement.
  • This agreement cannot be transferred to third parties without the written consent of the parties.
  • Communication between the parties shall be conducted through written notifications.

8. Effectiveness

Every customer who registers and shops on our website is deemed to have read and accepted all the terms of our sales and delivery agreement without the need for further notice in their capacity as the Buyer.

This information is originally in Turkish, subject to Turkish law. Any misunderstandings or changes in meaning arising from translations into other languages will not be considered. Only the original text in the official language remains valid.